Support Programs

Youth Support Program

Youth Support Program is a school-based initiative aimed at assisting young people who are homeless, or at risk of homelessness, to remain connected to school, family and support networks. Servicing the Sunshine Coast secondary school cluster of Mountain Creek and Maroochydore, the program aims to link schools and community services together to improve the early identification of homelessness risk within schools and to co-ordinate developmental processes and programs within each school community.

Emergency Relief Program

ER (Emergency Relief) is offered to all ages through special funding from the Australian Government Department of Social services. 

During an ER appointment, an assessment will take place where services users are asked to bring their income statement and any other supporting documentation to evidence situational, short term or long term hardship. Ie bills, rent agreements, etc.  This will also create an opportunity for IFYS to identify any other areas, where support can be provided.

These funds are distributed through partnership organisations and the following IFYS locations:


Monday, Wednesday & Friday's 0900 - 1200 (Please call to make an appointment)

108 Parker St, Maroochydore P: (07) 54383000


By appointment only

Beerwah Youth and Community Centre, 32 Sports Ground Drive P: 54383000 

Coolum Civic Centre

By appointment only

Coolum Civic Centre, Jack Morgan Park Street, Coolum Beach P: 54383000

*All Emergency Relief services are closed on public holidays and over the Christmas and New year holiday.

*Times may be subject to change.

Youth Engagement & Linkage Service

YELS (Youth Engagement and Linkage Service) is a collaborative initiative that provides support, outreach and group work to young people from 12 - 21 years engaging in high risk behaviours, disconnected from family, school or their community or who are at risk of disconnecting or experiencing personal difficulties but are not sure who can help or where to start looking. 

The team delivers mobile services from Caloundra to Maroochydore, Coolum and Noosa as well as Beerwah, Landsborough and Glasshouse areas where particular public space issues have an impact upon young people and communities. Alternatively, you can access services from three locations in Maroochydore, Beerwah and Coolum.  Call for more information on (07) 54383000.

YELS assists young people to make connections with support services and provides responsive interventions to young people who lack links to supportive networks and services. 

YELS workers can provide individual client support and assist with a range of referrals, including but not limited to:

• Education and Training.

• Health Services.

• Financial Assistance and Emergency Transport.

• Housing.

• Family and Relationship Support.

• Access to Drug and Alcohol Services.

• Legal Support.

• Specialist visiting Services including Centrelink, Counselling and Employment Services.

Monday – Friday 0830 – 1600

P: (07) 54383000

*YELS is closed on public holidays and over the Christmas and New year holiday.

Follow us @yelsqld

Reconnect Program

Reconnect is a Youth Homelessness Early Intervention Program, funded by the Australian Government Department of Social Services (DSS), that offers a range of support services to meet the individual needs of young people and families where relationship difficulties and other pressures threaten family disintegration.

The central focus of Reconnect is to assist young people and families to remain connected to each other and to the community, before issues such as early school leaving and homelessness occur. Reconnect recognises that individual young people and families may have impacting multiple needs requiring early intervention strategies.

The program is working actively with local services and people to develop a regional strategy in regards to issues surrounding youth homelessness. 

Young Parents Support Program

Individual Support- Individual support happens in a flexible way that is about meeting the needs of young pregnant and parenting families up to 25years of age. This can include outreach support, such as meeting at a family home, a park or a cafe. YPSP workers can help transport parents and their children to appointments. Support is also available by phone, text and email, as well as at the groups. The case management provided often includes emotional and practical support such as budgeting and development of family skills, as well as provision of information and assisting to link families to a range of services. At YPSP we help families to identify their own strengths and goals and support them to work towards achieving their goals.

Groups - Young Parents Support Program (YPSP) groups are groups that welcome all parents that are 25 years old and under. Coming to YPSP groups gives parents a chance to socialise with other parents and their children, access information and support, relax, enjoy a shared lunch provided for them and their children, to get out of the house and to enjoy fun activities. The YPSP Play Groups run every week except for school holidays.

There is transport available and the cost of all services is free.

Current Young Parents Support Groups

The location and time of YPSP groups are subject to change depending on the community need.

Beerwah Young Parents Support Playgroup

Tuesdays 11:00am-1:00pm at Beerwah and District Youth and Community Centre, 32 Sports Ground Drive, Beerwah.

Maroochydore Young Parents Support Playgroup

Loving Life & Parenting Group

(children over 18 months)

Mondays 10:30-12:30 at 10 Allambie Street, Maroochydore.

Pregnancy Group

Wednesdays 10:30-12:30 at 10 Allambie Street, Maroochydore.

Growing Together Group

(children under 18 months)

Thursdays 10:30-12:30 at 10 Allambie Street, Maroochydore.


Next Step After Care Service

Next Step After Care Service has been funded by the Queensland Government in order to assist young people leaving care to reach their full potential and lead healthy and fulfilling lives.  The target group for After Care support is young people up to the age of 21 who left care after their 15th birthday and require support of some kind to reach their goals.  Next Step is a state wide service and IFYS is the provider for the North Coast Region (Strathpine to Gympie).  

Next Step services can help young people who have left care with quick access to practical advice and support with things like:

  • Managing money and entitlements
  • Housing and accommodation
  • Training, gaining and maintaining employment and preparing a resume
  • Keeping safe, strong and healthy
  • Relationships, including friends and family
  • Legal advice

For more information about Next Step and eligibility, Please visit or email us at
Next Step also has a 24 hour support line which you can access by calling 1800NEXTSTEP